One of the most important decisions you can make when it comes to your roof is which roof replacement company to work with. Fortunately, there are organizations such as the Better Business Bureau or BBB whose main mandate is to promote marketplace trust which it does by grading companies based on several criteria such as trustworthiness and performance. The BBB serves as an intermediary when customers have complaints.
But what does it mean exactly if a roofer has an A%20 rating awarded to them by the BBB? In today’s post, your friends over at Sunrise Roofing explains.
The BBB Rating System
The BBB rating system relies on an A%20 through F letter-grade scale. These grades represent BBB’s trust and confidence in a company to conduct its business in good faith and doing its best to resolve any complaints filed with the BBB.
The bureau’s letter grade for a particular business derives from more than a dozen factors, not least of which is how a roof repair or replacement company handles itself when it comes to consumer complaints and callbacks.
The BBB rates businesses on a 100-point scale and businesses that earn an A%20 rating, like Sunrise Exteriors, has to meet or exceed all rating standards and must earn at least 97 points, which is no small feat!
Why You Should Work With Sunrise Exteriors
Sunrise Exteriors is proud to have the highest possible BBB rating. Aside from our A%20 rating with the BBB, we are also a GAF-Certified roofing contractor, and a Top-rated Elite Service Contractor on HomeAdvisor. Since 2000, our professional team of highly trained roofers has been installing all types of roofs, both residential and commercial.
Whether you need to repair your existing metal roofing or are looking for a company to install a new asphalt shingle roofing system, you can be confident that Sunrise Exteriors will do an excellent job. For all your roofing needs, be sure to give us a call at (816) 357-9624 or fill out our contact form to get in touch with one of our skilled experts.